Privacy Policy for Beat Reporting System (BRS) App for UP Police

This privacy policy (“Privacy Policy”) is in the context of and to govern the access and usage of the Beat Reporting System (BRS) mobile application and web portal (https://uppolicebrs.igile.in), an initiative of UP Police Department, Ghazipur District, (https://ghazipur.nic.in/ ), Uttar Pradesh, Government of India, for the, developed and maintained by Igile Technologies India Private Limited, Ghazipur, UP, (referred to as IGILE TECHNOLOGIES or Service Provider) on behalf of UP Police Department.
This Privacy Policy describes and determines how BRS (referred to as Beat Reporting System or We/Us or Our or BRS), handle and/ or deal with your (referred to as You or Your or User) personal and usage information, in accordance with the applicable laws of India (hereinafter collectively referred to as “Personal Information”).

The ‘BRS’ refers to the services being provided through BRS mobile App, BRS application server – https://uppolicebrs.igile.in .  The Beat Reporting System (BRS) is a comprehensive mobile application designed to empower beat personnel with modern technology to streamline operations and enhance efficiency. With features like intuitive task management, GPS-tracked reporting, digitized forms, and real-time monitoring, BRS aims to simplify field operations while improving accountability and decision-making. IGILE TECHNOLOGIES have customized their BRS product solution as per requirements of UP Police Department, Ghazipur District, Government of UP. Tailored for the needs of police departments, the app reduces paperwork, promotes transparency, and strengthens community relations through efficient and scalable solutions. Our commitment is to safeguard your data and ensure that sensitive information is handled securely and responsibly.

This Privacy Policy inter alia determines and explains:

1. What all types of information are collected from you?
   • Your personal, demographic, location, device and other similar information may be collected. The information collected by us may vary from time to time which will be informed through changes in this policy.
   • Your usage details may be used for the necessary analytics purpose, to help UP Police Department in their management decisions and eventually to provide better services to the public.
2. How do We use Your Personal Information and/or collected usage data/statistics?
   • Your Personal Information shall help us customize the service(s) offering and enhance your experience in future
   • Device and location information shall help us in adapting the content/display as per your device and/or providing you the attendance services according to your location.
3. How do We handle/manage your Personal Information
   • All your personal information shall be stored safely and shall only be shared with our registered Service Providers on the need basis to deliver the requested services
   • None of your Personal Information shall be shared with any other individual and/or any other parties without you  express consent except that required by or under applicable laws
   • Except for the purposes mentioned above, most of the collected Personal Information shall only be used for user categorization/classifications for the purposes of analytics

This Privacy Policy should be read in conjunction with the Service Provider website policy available at https://www.igile.in/assets/legal/privacy.html .
We collect, receive, possess, or store the Personal Information, to enable us to serve you effectively, and to enable us to provide more personalized and enhanced experience to you. If the terms of this Privacy Policy are not acceptable to you, please do not use BRS and/or the services provided through it.

• When you register with BRS, then you need to provide your personal information such as name, mobile number, e-mail id, address, phone number, and any information that may be required by us for allowing you to access the BRS App/Portal and for availing the services offered on the App/Portal.
• We collect information such as Device ID, location information, etc. However, no attempt is made to link these with the true identity of individuals visiting the BRS App or Portal.
• The BRS Portal uses cookies and these cookies are used to record current session information to improve the user experience of BRS and to tailor it to your preference. However, no permanent cookies are used. Further You can control the cookies through your browser settings and use of other tools. The blocking of cookies may however result in non-continuance of the session. You are well advised to close your sessions after use to avoid possible misuse of cookies information.
• We do not share/ disclose any information with any individual or organization (public or private) unless and until it is required by law or it is authorized by the account holder.
• We allow you to review any information or content prior to submission with our registered Service Providers for service delivery.
• Your account can be delete on the official order from UP Police Department, by their own decree or you can initiate the process by sending an email to the Superintendent Of Police, SP Office, Ghazipur (spgzr-up[at]nic[dot]in). On valid directives from the office of SP, we will remove all your Personal Information from the system so that it is not visible and/or accessible from any regular operation. However, the Personal Information shall be retained in an safe manner for the purposes of legal requirements/ compliances for a minimum period of three years from the date of deletion/termination.
• After deletion, in case you wish to recreate the BRS profile the same is permissible and the previously captured information may/or may not be populated automatically. You will need to register as a fresh user.
• If you simply delete/remove the BRS applications from your mobile device but do not delete your profile or deregister yourself from the BRS, you shall continue to be a registered User of the BRS and we shall continue to send you all notifications, that you have opted to, unless and until you opt-out of such communications.
• Personal Information collected may be used by BRS and its registered Service Providers  inter alia, for:
  • Providing services to you and/or facilitating services delivery
  • Enhancing the efficiency/quality of services offered on BRS
  • Resolving any disputes that may arise with respect to the transactions/ deals that you may conduct using BRS
  • Monitoring user activity and preferences as evidenced from user’s activity on BRS to provide a better experience in future
  • Detecting, investigating and preventing activities that may violate Our policies or that may be illegal or unlawful
  • Conducting research or analyzing the user preference, demographics as statistical data and not as individual data
  • Any other purposes required for offering the services on BRS and/or for enhancing user experience
  • Any purpose as may be required under applicable laws.
• Personal information as submitted and/or captured may be shared with law enforcement agencies and other Government departments if the District Administration has a good faith/ belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  • meet any applicable law, regulation, legal process or enforceable government request;
  • enforce applicable Terms of Service, including investigation of potential violations;
  • detect, prevent or otherwise address fraud, security or technical issues;
  • Protect against harm to the rights, property or safety of BRS System, other users or the public as required or permitted by law.
• It will be a constant endeavor to protect the system from unauthorized access or unauthorized alterations, disclosure or destruction of information. In particular, all the information will be held safely and the communication channels for accessing the portal and transfer of data is encrypted using SSL as permissible under the law.
• In case of any grievances, you may send your complaints for redressal to: spgzr-up[at]nic[dot]in.